WEBSITE POLICY

The Fine Print

Our policies are designed to keep things simple and transparent. These terms ensure we're

on the same page as we embark on your lash transformation together!

PRIVACY & DATA STATEMENT

Privacy and Data Statement of Rights for GDPR


INTRODUCTION1.1 SUMMARY

At Progressive Lash Pro, we prioritise the privacy and protection of your personal data.This Privacy and Data Statement outlines how we collect, use, share, and protect your personal information in compliance with the General Data Protection Regulation (GDPR)and other applicable data protection laws.1.1.1 Data we collectWe may collect the following types of personal data:• Contact Information: Name, email address, phone number, and any other in formation you provide when contacting us or subscribing to our services.• Payment Information: Billing address, payment card details, and other necessary information for processing payments when you make a purchase.• Communication Data: Records of your interactions with us, including emails, messages, and customer support inquiries.• Website Usage Data: Information about how you use our website, such as your IPad address, browser type, pages visited, and referring website.1.1.2 Who do we share your personal data with?We may share your personal data with the following parties:• Service Providers: Trusted third-party service providers who assist us with website hosting, payment processing, email delivery, data analysis, or customer support. These providers are obligated to keep your personal data confidential.• Legal Compliance: When required by law or to protect our rights, property, or safety, we may disclose personal data to relevant authorities or other parties.

1.1.3 Other documents
In addition to this Privacy and Data Statement, please refer to our Cookie Policy for
information on how we use cookies and similar technologies.


2. PRIVACY AND PERSONAL DATA PROTECTION POLICY


2.1 THE GENERAL DATA PROTECTION REGULATION

We adhere to the General Data Protection Regulation (GDPR) and other applicable data
protection laws in the UK to ensure that your personal data is processed lawfully, fairly,
and transparently.


2.2 DEFINITIONS
The terms used in this Privacy and Data Statement have the same meanings as defined
in the GDPR. Please refer to the GDPR for detailed definitions.


2.3 PRINCIPLES RELATING TO PROCESSING OF PERSONAL DATA
We adhere to the principles of the GDPR when processing your personal data, including
lawfulness, fairness, transparency, purpose limitation, data minimisation, accuracy,
storage limitation, integrity, and confidentiality.


2.4 RIGHTS OF THE INDIVIDUAL
As an individual whose personal data we process, you have certain rights under the
GDPR. These rights include:
• Right to Access: You can request access to the personal data we hold about you.
• Right to Rectification: You can request the correction or updating of any
inaccurate or incomplete personal data we have about you.
• Right to Erasure: You can request the deletion of your personal data in certain
circumstances.
• Right to Restriction of Processing: You can request the restriction of processing
of your personal data under certain conditions.
• Right to Data Portability: You can request a copy of your personal data in a
structured, commonly used, and machine-readable format.
• Right to Object: You can object to the processing of your personal data in certain
situations.


For more information on how to exercise your rights, please refer to Section 2.11.


2.5 LAWFULNESS OF PROCESSING


2.5.2 Performance of a Contract
We may process your personal data when it is necessary for the performance of a
contract or agreement between you and Progressive Lash Pro. This includes processing
your personal data to fulfill your requests and provide the services you have subscribed

to. Failure to provide the required personal data may result in the inability to fulfill our

contractual obligations.


2.5.3 Legal Obligation
In certain circumstances, we may be required to process your personal data to comply
with legal obligations, such as tax or accounting requirements. We will only process the

necessary personal data for these purposes and ensure compliance with relevant laws
and regulations.


2.5.4 Vital Interests of the Data Subject
Processing your personal data may be necessary to protect your vital interests or the
vital interests of others. This includes situations where we need to process your
personal data to protect your health, safety, or well-being.


2.5.5 Task Carried Out in the Public Interest
We may process your personal data when it is necessary for the performance of a task
carried out in the public interest or in the exercise of official authority vested in us. This
may include processing personal data for research, statistical, or public health
purposes.


2.5.6 Legitimate Interests
We may process your personal data based on our legitimate interests, provided that
such processing does not override your rights and freedoms. Our legitimate interests
may include improving our services, understanding customer needs and preferences,
preventing fraud, and ensuring the security of our systems and operations.


2.6 PRIVACY BY DESIGN
We are committed to implementing privacy by design and data protection principles
from the early stages of any data processing activities. We strive to integrate privacy
and data protection measures into our systems, products, and processes to ensure the
highest level of data protection.


2.7 CONTRACTS INVOLVING THE PROCESSING OF PERSONAL DATA
When engaging third-party service providers or entering into contracts involving the
processing of personal data on our behalf, we ensure that appropriate data protection
agreements and safeguards are in place. These agreements outline the responsibilities
of each party in protecting personal data and ensure compliance with applicable data
protection laws.


2.8 INTERNATIONAL TRANSFERS OF PERSONAL DATA
In some cases, we may transfer your personal data to recipients located in countries
outside the European Economic Area (EEA). When such transfers occur, we will take
appropriate measures to ensure the protection of your personal data, such as
implementing standard contractual clauses or relying on an adequacy decision by the
European Commission.


2.9 DATA PROTECTION OFFICER
As a small business, Progressive Lash Pro is not required to appoint a Data Protection
Officer (DPO) under the GDPR. However, we are committed to handling your personal
data in accordance with applicable data protection laws and regulations.


2.10 BREACH NOTIFICATION

In the event of a data breach that is likely to result in a risk to your rights and freedoms,
we will notify the relevant supervisory authority and affected individuals in accordance
with our legal obligations.


2.11 ADDRESSING COMPLIANCE TO THE GDPR
If you have any questions, concerns, or requests related to the processing of your
personal data or would like to exercise your rights as described in Section 2.4, please
contact us using the details provided at the end of this statement. We will respond to
your inquiries and handle your requests in a timely and compliant manner.


3. COOKIES


3.1 SUMMARY
Our website may use cookies and similar technologies to enhance your browsing
experience and collect information about how you use our website. Cookies are small
text files placed on your device by a web server that allow us to recognise your device
and remember certain information.


3.2 WHAT COOKIES DO WE USE?
We use the following types of cookies on our website:


Necessary Cookies: These cookies are essential for the functioning of our
website and enable you to navigate and use its features. They are usually set in
response to your actions, such as accessing secure areas of the site or filling out
forms. Without these cookies, certain services and functionalities may be
unavailable.


Analytical Cookies: These cookies help us understand how visitors interact with
our website by collecting information in an anonymous form. We use this data to
analyse website traffic, identify popular pages, and improve the overall user
experience. The information collected is aggregated and does not personally
identify you.


Functional Cookies: These cookies allow our website to remember choices you
make and provide enhanced functionalities and personalisation. They may be set
by us or by third-party providers whose services we have added to our pages.
These cookies enable us to customise your experience and remember your
preferences.


Marketing Cookies: We may use marketing cookies to track your browsing
activities and interests in order to deliver personalized advertisements and
promotional content. These cookies may be set by us or by third-party
advertising partners. They are used to build a profile of your interests and show how
you relevant ads on other websites.
You have the option to control and manage cookies through your browser settings.
Please note that blocking or disabling certain cookies may impact the functionality and
performance of our website.


4. WEBSITE


4.1 LINKS TO OTHER WEBSITES
Our website may contain links to other third-party websites. Please note that we have
no control over the content, privacy policies, or practices of these websites. We
encourage you to review the privacy statements of any external websites you visit.

If you have any questions, concerns, or requests regarding our privacy and data
protection practices, or if you wish to exercise your rights as outlined in this statement,
please contact us at: Progressive Lash Pro Owner: Sian Gibbs
Email: [email protected]


We are committed to protecting your privacy and ensuring the security of your personal
data in accordance with applicable data protection laws and regulations.

How long do lash extensions take to apply?

The time varies depending on the set you choose and the number of natural lashes you have. A full set takes approximately 1.5- 2.5 hours to complete.

Infills can take anywhere between 45 minutes to 1.5 hours to complete.

How long will my lash extensions last?

With proper care, your lash extensions will last between 2-3 weeks before an infill is needed.

You will need at least 40% of your lash extensions left to qualify for an infill.

How can I prep for my lash appointment?

Please ensure your lashes are cleaned thoroughly before your appointment, ensuring all make up and oils are removed.

Any traces of oil or make up will act as a barrier between the extension and your natural lash, causing them to fall off much faster!

How do I care for my lash extensions?

1-Avoid oils

2- Do not wear mascara

3- Avoid heavy eye makeup, especially near the lash line. If you wear eyeliner, ensure its oil free

4. Use oil free make up removers and moisturisers and avoid the eye area.

5. Clean them daily with a lash shampoo/cleanser

6. DO NOT PICK THEM!

ARTISTRY, TRAINING, & EDUCATION

  • Sandown Rd, Watford

    WD24 7UB

Service Hours

Monday: 7am - 7pm

Tuesday: 8am -5pm

Wednesday: 7am - 4pm

Thursday: 10am- 8pm

Friday: 7am- 4pm

Saturday: 9am- 1pm

Subscribe!

© 2025 Progressive Lash Pro - All Rights Reserved.

This website is designed by Quetra Tech

Quetra Tech Website Design