TERMS & CONDITIONS

The Fine Print

Let's keep things clear and simple. These terms ensure we're

on the same page about our lash-tastic journey together!

SERVICES

CANCELLATIONS & REFUNDS

At Progressive Lash Pro, I understand that sometimes you may need to cancel your appointment. I'm happy to help with cancellations, but please note the following:

No refunds are offered for completed lash services or products purchased.If you're unsatisfied with any aspect of your experience, please contact me directly. I'll do my best to resolve any issues.

No exchanges or refunds are given for products purchased in-salon or on the website.If a refund is approved in exceptional circumstances, a £20 administration fee will apply.

The consent forms for lash treatments clearly state that while I strive for the best results, there's no guarantee of a specific outcome. I use my experience and expertise to provide the best possible treatment.I'm committed to improving client satisfaction and regularly update results on my website.A "touch-up" for lash treatments may be offered at my discretion, but this shouldn't be expected.

My goal is for you to be delighted with your results, which is why I conduct thorough pre-treatment consultations to manage expectations.Any concerns about lash work done at Progressive Lash Pro must be brought to my attention within two months of the treatment for a face-to-face review.

I'm not obligated to correct work done by other lash technicians. I don't review clients who present concerns more than two months after their treatment with me, especially if they haven't previously raised any issues.

This policy ensures I can verify the lash treatment history and is in line with professional lash industry standards.This policy is clearly stated in pre-treatment materials and consent forms. Any lash removal or correction services may be offered at my discretion and will incur additional costs.

By booking an appointment or purchasing products, you agree to these terms and conditions.

COURSES

TERMS & CONDITIONS

Privacy Policy

By enrolling in our courses and setting up an account, you acknowledge that personal information will be collected through the QUETRA TECH platform. We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data:

Collection of Personal Information: When you create an account and enroll in our courses, we collect personal information such as your name, email address, phone number, address, and payment details. Additional information may be collected during your interactions with the course platform, including course progress and completion data.

Use of Personal Information: We use your personal information to provide access to our courses, process payments, and communicate with you regarding course-related matters. Your data may also be used for internal purposes such as analytics, improving our courses, and ensuring compliance with our Terms and Conditions.


Marketing Consent: By enrolling in our courses and setting up an account, you consent to receiving marketing communications, including emails and texts, from Progressive Lash Pro and the platforms we use for marketing purposes.

Protection of Personal Information: We take appropriate measures to safeguard your personal information against unauthorised access, disclosure, alteration, or destruction. Your payment details are processed securely through our payment gateways, and sensitive information is encrypted to ensure confidentiality.

Third-Party Services: We may use third-party services and platforms to deliver our courses and manage our operations. These services are subject to their own privacy policies and terms of use.

Disclosure of Personal Information: We do not sell, trade, or rent your personal information to third parties for marketing purposes. Your personal information may be disclosed to trusted service providers and partners who assist us in delivering our courses and conducting our business operations.

Data Retention: We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law.

Consent: By enrolling in our courses and setting up an account, you consent to the collection, use, and disclosure of your personal information as described in this Privacy Policy.


Terms and Conditions

Welcome to Progressive Lash Pro's Online Lash Course! Before enrolling, please read the following terms and conditions carefully. By accessing or using our online courses, you agree to comply with and be bound by these terms. If you do not agree with any part of these terms, you may not access the course.

Copyright and Intellectual Property: All content provided in our online lash courses, including but not limited to videos, tutorials, text, graphics, images, and course materials, are the intellectual property of Progressive Lash Pro and protected by copyright laws. You may not reproduce, distribute, modify, or create derivative works of any content without prior written permission from Progressive Lash Pro. Any unauthorised use of the materials may violate copyright, trademark, and other laws.

Enrolment and Payment: Enrolment in our online lash courses requires payment of the specified course fees. Payment must be made in full before gaining access to the course materials. We accept payment through secure online payment gateways. By enrolling in a course, you agree to pay the designated fees associated with that course.

No Refund Policy: Due to the digital nature of our online courses and instant access to course materials upon enrolment, we do not offer refunds. All course fees are non-refundable, regardless of the circumstances. Please review the course details carefully before enrolling to ensure it meets your needs and expectations.

Course Access and Duration: Upon successful enrolment and payment, you will receive immediate access to the course materials. Access to the course is granted for a specified duration, as outlined in the course description. After the expiration of the access period, you will no longer be able to view or access the course materials unless otherwise specified.

Student Conduct: You agree to abide by all rules and regulations outlined in the course materials and conduct yourself in a respectful manner towards instructors and fellow students. Any inappropriate or disruptive behaviour may result in immediate termination of access to the course without refund.

Certification: Completion of our online lash courses does not guarantee certification. Certification may be awarded upon successful completion of course requirements, assessments, and evaluations, as determined by Progressive Lash Pro. Certification is subject to meeting specified criteria and standards set forth by Progressive Lash Pro.

Kit Disclaimer: Participants acknowledge and understand that the cost of the course does not include any kits or materials required for practical exercises or hands-on training. While recommendations for kits and materials may be provided by Progressive Lash Pro, it is the responsibility of the participant to acquire these separately. Progressive Lash Pro does not guarantee the availability, quality, or suitability of any recommended kits or materials. Participants are advised to carefully review the recommendations and acquire kits and materials that best meet their needs and preferences. Any purchases made for kits or materials are independent of the course fees and are the sole responsibility of the participant.

Marketing Consent: By enrolling in our courses and setting up an account, you consent to receiving marketing communications, including emails and texts, from Progressive Lash Pro and the platforms we use for marketing purposes.

Modification of Terms: Progressive Lash Pro reserves the right to modify, amend, or update these terms and conditions at any time without prior notice. Changes will be effective immediately upon posting on our website. It is your responsibility to review these terms periodically for any updates or changes.

Governing Law: These terms and conditions shall be governed by and construed in accordance with the laws of the United Kingdom, without regard to its conflict of law provisions.

How long do lash extensions take to apply?

The time varies depending on the set you choose and the number of natural lashes you have. A full set takes approximately 1.5- 2.5 hours to complete.

Infills can take anywhere between 45 minutes to 1.5 hours to complete.

How long will my lash extensions last?

With proper care, your lash extensions will last between 2-3 weeks before an infill is needed.

You will need at least 40% of your lash extensions left to qualify for an infill.

How can I prep for my lash appointment?

Please ensure your lashes are cleaned thoroughly before your appointment, ensuring all make up and oils are removed.

Any traces of oil or make up will act as a barrier between the extension and your natural lash, causing them to fall off much faster!

How do I care for my lash extensions?

1-Avoid oils

2- Do not wear mascara

3- Avoid heavy eye makeup, especially near the lash line. If you wear eyeliner, ensure its oil free

4. Use oil free make up removers and moisturisers and avoid the eye area.

5. Clean them daily with a lash shampoo/cleanser

6. DO NOT PICK THEM!

ARTISTRY, TRAINING, & EDUCATION

  • Sandown Rd, Watford

    WD24 7UB

Service Hours

Monday: 7am - 7pm

Tuesday: 8am -5pm

Wednesday: 7am - 4pm

Thursday: 10am- 8pm

Friday: 7am- 4pm

Saturday: 9am- 1pm

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